General Shop Policies
By accessing our website and/or purchasing digital files from Occult Goddess Designs, you agree to our terms and conditions. Any digital file purchased for personal use covers printing up to 10 yards for seamless files, or 50 sublimation prints* when making finished items. Beyond these amounts, you will need to purchase commercial licenses for EACH digital file that you will exceed the limits. You may not resell, recreate, alter, or share any digital files.
*Commercial license is required for each digital file if the purpose of the use is to sell fabric yardage, sublimation/DTF transfers, wholesale, or produce other unfinished items commercially.
Due to the nature of digital files, there are no refunds. In the event that there is an error in a file, it will be corrected and resent.
One code per order.
Please make sure to include your code at checkout, refunds will not be issued for forgotten codes.
All files are created and saved on 12in. x 12in. canvas at 300 dpi. Colors may vary depending on item and printers used. We are not responsible for user-error, including but not limited to - printing flaws, scaling flaws, etc.
Order Questions and Help
For order questions or concerns about orders, please email us at firstname.lastname@example.org. Please include order number and photos if applicable. Message will be answered within 24-48 hours (excluding weekends and holidays).
For inquiries, please email email@example.com. Message will be answered within 24-28 hours (excluding weekends and holidays).
Please do not send messages to owner/admins personal facebook account. Any messages sent via facebook will not be returned.
All designs are © The Occult Goddess LLC. No images or designs may be reproduced. Images can not be altered without written consent from Occult Goddess LLC.