General Shop Policies
By accessing our website and/or purchasing digital files from Occult Goddess Designs, you agree to our terms and conditions. Any digital file purchased for personal use covers printing up to 50 final products. Beyond these amounts, you will need to purchase commercial licenses for EACH digital file that you will exceed the limits. You may not resell, recreate, alter, or share any digital files.
Commercial licensing is only available with shops I work exclusively with. Please visit the commercial licensing page to find out more.
Due to the nature of digital files, there are no refunds. Please double check before ordering. In the event that there is an error in a file, it will be corrected and resent.
One code per order.
Please make sure to include your code at checkout, refunds will not be issued for forgotten codes.
All files are created and saved on 12in. x 12in. canvas at 300 dpi unless otherwise noted. Colors may vary depending on item and printers used. We are not responsible for user-error, including but not limited to - printing flaws, scaling flaws, etc.
Order Questions and Help
For order questions or concerns about orders, please email us at email@example.com. Please include order number and photos if applicable. Message will be answered within 1-3 business days (excluding weekends and holidays).
For inquiries, please email firstname.lastname@example.org. Message will be answered within 1-3 business days (excluding weekends and holidays).
What if I need a sold out file?
Sold out files will move to the vault. The vault opens 1-2 times per year (December is our official opening). If you need fabric fast and cannot wait, we work exclusively with the following fabric shops
Wicked Souls Fabric (US based)