General Shop Policies
By accessing our website and/or purchasing digital files from Occult Goddess Designs, you agree to our terms and conditions. Any digital file purchased for personal use covers printing up to 50 final products. Beyond these amounts, you will need to purchase commercial licenses for EACH digital file that you will exceed the limits. You may not resell, recreate, alter, or share any digital files without written consent from OGD.
Commercial licensing for fabric shops is only available with shops I work exclusively with.
Due to the nature of digital files, there are no refunds. Please double check before ordering. In the event that there is an error in a file, it will be corrected and resent. OGD is not responsible for incorrect ordering.
One code per order.
Please make sure to include your code at checkout, refunds will not be issued for forgotten codes.
All files are created and saved on 12in. x 12in. canvas at 300 dpi unless otherwise noted. Colors may vary depending on item and printers used. We are not responsible for user-error, including but not limited to - printing flaws, scaling flaws, etc.
Order Questions and Help
For order questions or concerns about orders, please email us at firstname.lastname@example.org. Please include order number and photos if applicable. Message will be answered within 1-3 business days (excluding weekends and holidays).
Can I use your designs with POD services?
POD is not permitted.
Can I use your files with a wholesale manufacturer?
If you have a reputable supplier you work with closely, and you have a contract in place that they will not reuse or resell files, you may. However, there will be a wholesale license you must purchase for EACH file you plan to use. If you use a wholesale seamstress, you must order the fabric and send to them, sharing files is strictly prohibited unless you’re sharing with a fabric shop for printing purposes.
OGD retains all rights and copyright to all original works, art and drawings. Art may not be altered or redistributed digitally under any circumstances. Designs are only to be used for physical end products.